Privacy Policy

1. Introduction

Own The Co-Pay ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Name, email address, and contact information
• Practice/clinic information
• Payment and billing information (processed securely via Stripe)
• Account credentials (password is encrypted)

2.2 Usage Information

• Module completion and quiz scores
• Video watch time and progress
• Script downloads and usage
• Coaching session attendance

2.3 Technical Information

• IP address, browser type, and device information
• Cookies and similar tracking technologies
• Log data (access times, pages viewed, etc.)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send coaching session reminders and notifications
• Track your progress and issue certificates
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Stripe (payment processing)
• Firebase (authentication and notifications)
• MongoDB Atlas (data storage)
• Vercel/hosting providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted password storage (bcrypt)
• Secure JWT token-based authentication
• Regular security audits and updates
• Restricted access to personal information

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you close your account, we will delete or anonymize your personal information within 90 days, except as required by law.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at privacy@ownthecopay.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

You can control cookies through your browser settings, but this may affect functionality.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Platform.

12. Contact Us

For privacy-related questions or concerns: